COVID-19: We are open, accepting new patients and providing services via telehealth. Click here for more details.

Behavioral Health & Substance Use Treatment in NC
COVID-19

We remain committed to providing care to both current and new clients. We are currently open and accepting new clients, leveraging telehealth capabilities to deliver service via phone and video conferencing. If you or a loved one needs help, please call us today.

To learn more about the treatments we offer, contact us online today, or call (833) 993-1914 to speak to one of our experts.

The safety and well-being of clients, families and employees is a top priority at Pyramid Healthcare and its affiliated companies. We will continue to use this page to provide timely updates and helpful information.


March 17, 2020

Pyramid Healthcare, Inc. Offering Telehealth Services for All Outpatient Levels of Care

The Coronavirus pandemic has already had a great impact on our communities and is presenting us all with barriers we have not previously faced. All individuals, including those who suffer from mental health, substance use, or eating disorders are challenged with keeping the risk of contracting the virus low by observing social distancing recommendations. However, the risk endured by leaving behavioral health issues untreated presents significant danger as well.

As a provider of behavioral healthcare services, Pyramid Healthcare, Inc. and all of its affiliated companies and staff are committed to finding ways to continue delivering quality care during this uncertain time. Therefore, we have implemented the ability to offer the same services in all of our outpatient locations during the current crisis using telehealth videoconferencing technology.

This will help us ensure that patients have access to applicable group, individual, family, and medication management sessions in the event that they cannot visit our locations in North Carolina and Georgia. These services will be available for all outpatient levels of care normally offered at each location.

The flexibility of our payers, referral sources and regulators during this crisis is relied upon and greatly appreciated.


March 13, 2017 Update:

The safety and well-being of clients, families and employees has always been and will continue to remain a top priority at Pyramid Healthcare and its affiliated companies.

As such, under the guidance of the Centers for Disease Control (CDC), the World Health Organization (WHO) and state and local officials, we have implemented a number of precautionary measures across our organization in response to the COVID-19 (Coronavirus) outbreak.

Because our treatment facilities, referral, screening and admissions processes will remain open and active for as long as deemed safe and appropriate, we believe it is important to communicate the steps we are taking to help keep our clients, families and employees safe and healthy.

  • Our Intake Department is assessing and evaluating incoming clients by inquiring about travel during the previous 14 days, other potential exposure to COVID-19 and presence of flu-like symptoms or flu prior to admission, and we will deny admission to those who have screened positive
  • We have temporarily suspended on-site family visitation and programming, and are modifying technical capabilities and policies to provide for digital visitation options
  • Where possible, in outpatient offices we are offering telemedicine options to in-person treatment
  • In residential programs, we are suspending outside self-help meetings and are restricting in-house self-help meetings to include only our residential clients
  • We have been communicating actively and daily with our employees relative to proper hygiene including frequent hand washing and use of hand sanitizer regularly and to stay home if they feel ill or are demonstrating signs of illness such as fever, cough or shortness of breath
  • We have provided our front line employees with appropriate personal protective equipment (PPE) and have acquired as much reserve PPE as we have been able to obtain
  • We screen all clients daily for fever, cough and shortness of breath
  • Our maintenance and housekeeping departments have increased their sanitization efforts in client and employee areas
  • We have postponed all company-hosted events and activities

All of our treatment facilities will remain open and continue to provide care until directed otherwise by the Government.

We will continue to closely monitor updates issued by the CDC, WHO and state and local authorities surrounding COVID-19, and will follow all recommended steps to ensure the continued safety, health and well-being of our clients, families and employees.

Jonathan Wolf
President and CEO

View our full press release.

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What Makes Us Different
  • Programs Tailored to You

    The staff at October Road strives to ensure that each and every person that comes in gets a program that is specifically tailored to their needs and experiences.

  • Small Facility

    Don't be just a number at a big facility that you can get lost in, give yourself the opportunity to be cared for at a small facility from staff that knows who you are.

  • Highly Trained Staff

    When you come to October Road you are getting help from industry experts that are highly trained and have the experience it takes to support you.

contact us today to get started on your road to recovery.

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